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Privacy Policy

Privacy Policy

Secret Records Limited is committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about people who visit our website, how we use it, and how we keep it secure.
We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.
Any questions regarding this policy and our privacy practices should be sent by email to info@secretrecordslimited.com. Secret Records Limited company register number 4226381


How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about products or if you register to receive our low volume newsletter.

What type of information is collected from you?

The personal information we collect might include your name, address, email address and information regarding what pages are accessed and when. If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

We may use your information to:

  • Process orders that you have submitted
  • Carry out our obligations arising from your orders to us.
  • Dealing with entries into a competition
  • Seek your views or comments on the services we provide
  • Notify you of changes to our website
  • Send you communications which you have requested and that may be of interest


Who has access to your information?
We will not sell or rent your information to third parties.

Your choices

You have a choice about whether or not you wish to receive information from us. Please unsubscribe to the newsletter if you wish.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent.
We will not share your information with third parties for marketing purposes.

Use of 'cookies'

The Secret Records Limited website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This policy was last updated in May 2018.